1. Contract of Sale
All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions. When you place an order to purchase a product, we will send you an e-mail confirming receipt of your order, with the details of your order.
The final acceptance of your order will be complete at the time we send you a Dispatch Confirmation email. Any products from the order, not confirmed in the invoice enclosed with the Dispatch Confirmation email, have not been purchased and paid for.
The ownership remains with Ebb & Flo Gifts until the complete payment of the order has been made.
2. Prices, Availability & Promotions
All prices are given in Pound Sterling (£). Prices may change and offers may be withdrawn at any time. The prices do not include delivery charges which are added to your order at checkout.
Although we try to ensure that all prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered, we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will consider the incorrectly priced item as cancelled.
All displayed products are subject to availability - we do display real time stock information on our website, however we also take orders offline and so we cannot always guarantee availability of items particularly when stock is low. You may still order out of stock products if we have more on order - you will not be charged for these until we dispatch them.
You can only use one promotion code per order. Note that some codes may only be valid for certain items and the majority of codes will have an expiry date. In situations where a free gift or bundle are applicable, we are only able to fulfill while stocks last.
Please note the terms and conditions of each promotion may vary, so make sure you check when you receive any codes. From time to time, we may give you a promotion that you can use to reduce the price of specified products or to redeem a free gift. Remember, it’s up to you to enter the code at checkout!
If you receive a unique promotion code that is meant just for you please keep it secret and don’t let anyone else use it or abuse it. If we think there is or has been a misuse of a promo code in any way, we will cancel your promotion code and/or suspend or even close your account.
3. Delivery Charges
Mainland UK delivery
Delivery cost is £3.50 for orders under £35 within UK mainland, Channel Islands and Northern Ireland. We offer FREE delivery within UK mainland for orders over £35
Europe (inc Republic of Ireland) delivery
Please see our delivery page for delivery charges.
4. Payment Terms
Full payment must be received for your order before it is dispatched. While every effort is made to send complete orders, we reserve the right to make part deliveries.
6. Display on the Website
We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.
All products are sold as one piece and the price displayed is for one unit, unless otherwise stated in the product name that the product is a set and contains multiple pieces.
This website uses two kinds of cookies - these are small files that are stored on your computer or mobile device as you browse certain web pages - most websites use some kind of cookie data in order to work properly.
Session cookies are temporary cookies that only remain for the duration of your website visit. We use these mainly to keep track of whether you are logged in or out, and what items are in your basket so we can keep them there for your next visit (up to 7 days).
Persistent cookies remain for much longer and use these mainly for analytical purposes so we can track how our customers are using the website in order to improve our service to you.
By using this website you agree to us using cookies in this way. You can disable cookies in your browser, however the website may not function properly.
We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.